Institute for Patient-Centered Design, Inc.

Design with Patients in Mind

Patient-Centered Design Innovation Summit (PCD-IS) Agenda

Sunday, September 27, 2015    (Day 1: Identifying the Challenges)

The Institute for Patient-Centered Design welcomes delegates from health systems, design firms, research organization and other healthcare stakeholders to the historic city of Charleston, South Carolina! 

Southern Hospitality Welcome

8:00 am – 12:00 pm: PCD-IS Airport Shuttle Pick Ups

10:00 am – 12:00 pm:  Summit Check-In and Sunday Brunch 

11:00 am – 5:45 pm Transportation to/from MUSC


11:30 am – 5:30 pm Tours of the Family-Centered Cancer Care Model

(Hollings Cancer Center)


11:30 – 5:30 pm Design Rounds (ED, OR, ICU, L&D, Med/Surg, Ambulatory Care)

The Design Rounds:  Several simulation labs will be set inside the MUSC Simulation Center.  This environment will enable participants to experience identify and discuss the challenges that users face within the space, and brainstorm on design solutions to address such needs.  Facilitated by patients, families, healthcare providers, health facilities managers and academic researchers, participants will receive a comprehensive overview of the design considerations of each department.

6:30 – 8:30 pm Patient-Centered Design Reception

Monday, September 28, 2015  (Day 2: Developing Solutions)

8:00 -9:00 am General Session - Dissecting the Healing Environment: The effects of light and sound on the human body

"Healing environment" is a term frequently used to describe healthcare spaces that "feel" pleasant and comfortable, but what does the science tell us?  This session will provide an overview of the impact of lighting and sound on the human body in order to encourage an evidence-based approach to industrial, interior and architectural design of healthcare spaces.


Innovation Session Rounds:  To allow immersion into these sessions, the participants will be divided into 6 teams, with every team tackling a new subject each hour. 


Pediatric Oncology Simulation Lab

Set inside a mock-up of an inpatient pediatric oncology space, this environment will enable participants to experience identify and discuss the challenges that users face within the space, and brainstorm on design solutions to address such needs.  Facilitated by patients, families, healthcare providers, health facilities managers and academic researchers, participants will receive a comprehensive overview of the design considerations of an oncology space.


Innovation Sessions

Participants of the each design innovation session will engage in discussions with a panel of experts and end users.   Facilitated by design and construction managers, this session will present an in-depth look into the needs and concerns of a health facility when planning a new or renovated unit.  All participants will be encouraged to share their experiences designing or working within the unit, and as a team, the attendees will work on new design solutions for empowering patients, families, and care providers in each department.   (ED, OR, ICU, L&D, Ambulatory Care)


9:15 – 10:15 am  Innovation Session, Round 1

10:30 – 11:30 am Innovation Session, Round 2

11:45– 12:45 pm Lunch/Table Talks (Exhibit Hall)

1:00 – 2:00 pm Innovation Session, Round 3

2:15 – 3:15 pm Innovation Session, Round 4

3:30 – 4:30 pm Innovation Session, Round 5

4:45 – 5:45 pm Innovation Session, Round 6


Sessions adjourn for the day

Tuesday, September 29, 2015  (Day 3: Preparing to Implement New Solutions)

Family-Centered Cancer Care Model open to MUSC patients, faculty, staff and students

8:00 - 9:00 am General Session - Healthcare Innovation: Need-Based Design

An interactive panel discussion featuring researchers and inventors, sharing how they identified a need in the hospital and addressed it through the design of a new solution.


To allow immersion into these sessions, the participants will be divided into 3 groups and engage in one of the following subjects each hour.


9:10 – 10:10 am        Breakout Sessions - Gleaning the Most from Patients

User group meetings can be an excellent way of soliciting feedback from patient and family advisers on health facility design projects; however, facilitators must be thoroughly prepared.  Because patients and families may have little or no experience on design projects, and designers may have little or no experience as patients, care must be taken to allow all participants to "speak the same language."  Participants will review strategies for learning the most from patients during user group meetings, and engage in practice exercises to improve patient interaction skills.


10:20 – 11:20            Breakout Sessions - Designing with Nurses

In recent years, there has been a surge of career changes, in which nurses transition into consulting roles on 

design projects.  Many of these nurses have had years of experience with obstacles and limitations inadvertently created in design, and are able to consult designers or become designers in order to improve health facility accommodations.  This session will address the value of nurse input on healthcare design projects and provide tools for working with nurses.


11:30 – 12:30            Breakout Sessions - Health Environment Planning

Health facility planning has become a specialty that requires in-depth knowledge of medical operations, 

procedures, and equipment in order to make provisions for the delivery of healthcare.  Service design is the planning of an experience to ensure seamless interaction between providers and consumers.  Health environment planning integrates these two components to promote positive outcomes and patient satisfaction.  Participants will discuss the multidisciplinary needs in health environment planning, and strategies for collaboration between design disciplines.


12:30-1:30                 Lunch/Table Topics (Exhibit Hall)


1:30 - 2:30 pm Closing Session: Awards/Delegates Report on New Design Solutions "Health Design Collaboration"

This is the final session of the Patient-Centered Design Innovation Summit, in which participants enter with an

advance knowledge of the healthcare environment.  Attendees will discuss the strategies that they have learned during the summit, and present design solutions for empowering patients, families and healthcare providers to achieve their goals in receiving or delivering the best care through health facility accommodations and product design.


2:30 pm PCD Innovation Summit Farewell (pick up tool kits)


3:00 pm PCD-IS Airport Shuttle Drop Offs

Activities and specific details are subject to change.