Principles of Patient-Centered Design

Patient-centered design supports the practice of patient-centered care by creating environmental conditions that facilitate healing. The following principles may be applied to health facility design to

engage patients.

1. Respect privacy

2. Facilitate communication, collaboration and trust

3. Encourage patient and family participation

4. Empower patients

5. Promote safety and security

6. Provide accessible accommodations

7. Create a comfortable environment

8. Facilitate healing

9. Support staff’s goals through design

10. Look for design opportunities to respond to unmet needs

Copyright © 2011 Institute for Patient-Centered Design, Inc.

For more information, please contact [email protected]

Reading List

Putting Patients First: Best Practices in Patient-Centered Care

Patients As Partners: How to Involve Patients and Families in Their Own Care

Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care